Privacy policy

1. Who we are

BCC provides enterprise access to normalized TV channel and programme listings. For privacy questions, use our Contact us page.

2. Information we collect

• ▪Account and profile. When you register or use a paid or trial account, we process information you provide (such as e-mail address), identifiers we assign to your account, and authentication-related data needed to operate the service.
• ▪API and product usage. We process technical and operational data when you call our APIs or use the product (for example request metadata, timestamps, rate-limit signals, and error diagnostics) to run the service, secure it, and understand reliability.
• ▪Communications. If you contact us, we keep the conversation and related details. We may send transactional e-mail (such as verification or security notices) through a mail delivery provider when that feature is enabled.

3. Cookies and similar technologies

We use cookies or similar storage as needed for sign-in sessions (for example to keep you logged in securely). You can control cookies through your browser; blocking required session cookies may prevent the dashboard or account features from working.

4. How we use information

We use personal information to provide and improve BCC, authenticate users, secure the platform (including abuse prevention), send service-related messages, meet legal obligations, and communicate about your relationship with us. Marketing uses, if any, should be described here once defined.

5. Legal bases (where GDPR/UK GDPR applies)

Depending on context we rely on performance of a contract, legitimate interests (such as securing the service, subject to balancing tests), consent where required, or legal obligation. Your counsel should confirm the appropriate basis per processing activity.

6. Sharing and subprocessors

We use service providers to host infrastructure, store data, send e-mail, and operate the product. They may process personal information on our instructions and under contractual safeguards. We do not sell your personal information. We may disclose information if required by law or to protect rights, safety, and the integrity of the service.

7. Retention

We keep information for as long as your account is active and for a reasonable period afterward for backups, legal claims, and compliance. Technical logs may be retained for shorter operational periods unless a longer retention is justified.

8. Security

We implement administrative, technical, and organizational measures appropriate to the risk. No method of transmission or storage is completely secure; we cannot guarantee absolute security.

9. International transfers

Data may be processed in countries other than where you live. Where required, we rely on appropriate safeguards (such as standard contractual clauses). Your counsel should align this section with your actual hosting and vendors.

10. Your rights

Depending on your location, you may have rights to access, correct, delete, or restrict processing of your personal information, to object to certain processing, to data portability, or to withdraw consent where processing is consent-based. Contact us to exercise these rights. You may also lodge a complaint with a supervisory authority where applicable.

11. Children

BCC is not directed at children, and we do not knowingly collect personal information from children.

12. Third-party sites

Links to other sites are governed by those sites' privacy notices. We are not responsible for their practices.

13. Changes

We may update this policy from time to time. We will post the revised version on this page and adjust the effective date above. For material changes we may provide additional notice where appropriate.

14. Contact

For privacy requests or questions, reach us via Contact us.